| Sales
Force Management |
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Enable
your sales organization to seamlessly share information across
teams, manage your sales pipeline, create quotes and proposals,
configure products and services to meet customer needs, and
provide an exceptional customer experience. |
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Improve
win ratios |
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Shorten
sales cycles |
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Minimize
discounts and concessions |
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Reduce
selling costs |
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Increase
sales per employee |
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Enterprise
Sales Analytics |
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Access
hundreds of key performance indicators and more than 100 reports
delivered in six customizable dashboards. CRM Sales Analytics
provides your sales managers and front-line representatives
with unmatched insight to dramatically improve sales velocity
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Increase
win rates by prioritizing and managing key pipeline opportunities
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Identify
potential high growth opportunities to maximize cross-sell
and up-sell opportunities |
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Improve
channel alignment by identifying effective partners and redirecting
resources and opportunities |
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Maximize
the impact of compensation by examining the relationship between
pay and performance |
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Customer
Order Management |
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Provide
a unified view of customer, quote, order, contract, and pricing
information to build more profitable orders and improve customer
experience. |
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Enable
sales and service professionals to cross-sell and up-sell
more effectively |
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Improve
accuracy, speed during quote and order capture |
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Simplify
product catalog management and product configuration |
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Improve
productivity with improved pricing management |
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Collaboration |
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Improve
team collaboration for managing opportunities and service
requests by seamlessly integrating CRM applications with Microsoft
SharePoint. Allow your experts, partners, and customers to
collaboratively: |
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Engage
in discussions |
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Share files
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Manage
tasks more easily and productively |
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Mobile
Sales |
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Improve
sales productivity, respond immediately to customer inquiries,
and free your sales professionals to focus on revenue generation.
Deploy your CRM Mobile Sales across a wide variety of mobile
platforms, including : |
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Wireless
devices |
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Interactive
voice technology over any phone |
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Remote
laptop computers |
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Incentive
Compensation Management |
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Drive
revenue and profits through optimized incentive compensation
plans that align with corporate objectives. |
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Align
employee and partner behavior with your strategy |
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Configure
any plan for any industry and leverage potential metrics or
measures |
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Allow
analysts to create side-by-side scenarios of plans using actual
data |
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Communicate
goals and attainment levels with out-of-the-box Web-based
reporting |
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Create
close-looped automated process for resolving payment disputes
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Partner
Relationship Management |
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Ensure
that your partners have the information and skills to increase
win rates on deals and to provide high-quality, consistent
service to your joint customers. |
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Simplify
partner program operations |
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Seamlessly
integrate partners into marketing, sales, and service initiatives
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Improve
access to product information, training, sales tools, transaction
data, and performance reports |
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CRM
OnDemand for Sales |
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Increase
revenues and shorten sales cycles by providing your sales
team with highly effective hosted sales applications that
include embedded analytics. |
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Simple
to use |
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Fast
results |
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No
up-front costs |
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Easy
to integrate |
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Built-in
analytics |
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